Home Health Care FAQs

Curious about senior care or home care?

Nest & Care serves clients in need of home care who live in various settings including private homes, independent retirement communities, assisted living communities, long term care communities (nursing homes), rehabilitation/sub-acute centers, and hospitals.

During a pandemic, in-home care is safest for senior living. Submit your info for home care:

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Frequently Asked Questions

What makes Nest & Care different from other companies?

Nest & Care is a local, independent, family-owned home care provider that is managed by a Registered Nurse. Our clients are like family to us so they have direct cellphone access to the administrator and the owner. We customize our client’s care plan based on their specific needs and we always strive to have 100% client satisfaction, which means we will go above and beyond what is required so we can address your needs.

Two things that make us really different:

  • Our supervisory visits are not conducted every 45-120 days as required by the regulations. We understand that every client is different and so depending on the health condition of our client, the RN care coordinator does in-home supervisory visit every 30 days or sooner if necessary.
  • Our Neuro Care Program. Our Director of Nursing is a Certified Neuroscience and Stroke Registered Nurse by the American Board of Neuroscience Nursing since 2010.  She has extensive knowledge in the care of neurological patients in the acute, subacute, and chronic phase.  She understands what it takes to care for individuals with neurological deficits because she’s cared for them directly for more than 10 years.  She is also a dedicated educator and so the caregivers get better training and that translates to better care for your loved ones.
How do I get started?

You can call us at (240) 261-1328 or visit our website www.NestAndCare.com and click on the Get Started or Switch Provider button.

Will your agency provide a free consultation prior to beginning services?

Absolutely. We first determine your needs over the phone and then we schedule a time for our RN care coordinator to come to your home or any location of your choice where he/she will assess your needs taking into consideration your physical/health needs, environment, clinical history etc.

How fast can services be arranged?

This is dependent on the level of care that you need. But we have in the past arranged services within a few hours.

Do I need a physician's order to begin with the services

No, we can begin the service immediately after our initial assessment with you is complete.

Physician orders are NOT required for personal care/companion care; however, if you need Skilled Nursing Services like wound care, IV therapy, medications etc – yes, you will need a physician’s order. If you do not have one, we may be able to help you get one from your physician.

How do you select your caregivers?

Nest & Care employs only the highest quality caregivers. We take into consideration their certifications, background, experience, and personality. We do our best and go above and beyond so that we can provide you with a caregiver that meets your individual needs.

Does your agency perform background checks?

Absolutely. Every employee undergoes a national background check and credentialed before they join our team.

Does your agency carry liability and worker's compensation coverage?

Yes, Nest & Care carries liability and worker’s comp coverage that is above and beyond what is required by the regulations.

Does your agency provide 24/7 on call service?

Yes, a Registered Nurse is on call 24/7, 365 days a year.

Does your agency require a minimum number of hours per shift?

No, Nest & Care is flexible with its service agreements and will work with each client individually to meet their needs.

Does your agency provide regular supervisory visits to the place of service?

Yes, we go above and beyond what is required by the regulations. Your RN Case manager will oversee the care and also provide in-home supervisory visit every 4 weeks or sooner if necessary.

Can I use my long-term care insurance to pay?

Yes, many long-term care insurance policies will cover our services. We can assist you with this process if needed.

What other payors do you accept?

Currently, we accept private pay, long-term care insurance, Veterans (VA), and worker’s comp.

Complimentary

In-Home Assessment

Allow us to make an assessment of your current environment and living conditions so we can provide the care that perfectly fits your needs.

Careers at

Nest & Care

Take your home care career up a notch by joining our team of experienced individuals who are dedicated to providing high-quality assistance.

How It Works

Your Personalized Care Starts Here

Personalized home care services are provided to the pediatric, adult, and geriatric population in a respectful, professional, and dedicated way. You can rest assured that the assistance given to our clients is meant to improve their current lifestyles and conditions.

1

Call (240) 261-1328 to describe your needs

Call our Care Advisor to discuss your care needs, skills requirements, and schedule

2

Schedule a FREE in-home assessment with RN

Our in-depth assessment will allow us to create a personalized care plan.

3

We carefully match you with the right caregiver

We take into consideration skill sets, personality and schedule to provide the perfect match.

4

Stay up-to-date through our online portal

Use your private Family Portal access to view your loved one’s care notes and care plans.

FREE E-BOOK

Learn How To Choose

The Right Home Care Provider

Finding the best agency for your loved one takes time, careful research and conversations about home care preferences. Download this free e-book to help you navigate your way through in-home care.

  • Signs your loved one needs in-home care
  • Decision-making process
  • How to search for a caregiver
  • Questions to ask when talking to different agencies
  • The average cost of In-home care in Maryland
  • Different ways In-home care is paid for

Know when is the best time for a loved to receive in-home care, if it is the right type of care your family needs, and how to navigate through it.

Schedule A Callback

Fill out the form below and one of our friendly staff will call you at the desired time to schedule a FREE in-home assessment.